We ship to the United States, Canada, Mexico, United Kingdom, France, Germany, Italy, Spain, Netherlands, Portugal, Sweden, Denmark, Finland, Ireland, Switzerland, Brazil, Chile, United Arab Emirates (UAE), Saudi Arabia, Australia, New Zealand, Malaysia, India, Indonesia, Japan, Philippines, Korea, Qatar, Turkey, and Singapore.

Yes, Hearview Subtitle Glasses support transcription and translation in English(American & British & Canadian）、Spanish、German、French(French&Canadian)、Dutch、Italian、Hebrew、Portuguese (Brazil & Portugal)、Hungarian、Russian、Greek、Danish、Arabic( United Arab Emirates & South Africa)、Turkish、Polish、Swedish、Catalan、Indonesia、Slovakia、Japanese、Lithhumian、Czech

Yes, it has built-in Bluetooth and connects to a smartphone via Bluetooth for interaction.

The glasses do not have a recording function. Recording content is obtained and transcribed through the connected smartphone.

The transcribed subtitle content is saved on the phone and supports export in Word, PDF, and TXT formats.

The glasses themselves do not require Wi-Fi to operate. However, your smartphone will need an internet connection to sync and save the subtitle data.

The glasses do not have waterproof capabilities, so we advise keeping them dry.

Yes, the glasses have noise-canceling features.

Hearview glasses are designed to perform effectively in noisy or crowded environments. The voice-to-text feature in the Hearview app focuses on individual voices and uses speaker segmentation in cross-talk situations.

1. Subtitles will be labeled as Speaker 1, Speaker 2, and so on.

2. The glasses can recognize up to 10 different speakers, making it easier to follow conversations in group settings.

The glasses are single-color and cannot change colors.

Hearview glasses are fully compatible with prescription lenses. They come with a removable lens frame that you can take to your local optician to have your prescription lenses fitted. Once ready, the frame easily reattaches to the glasses, allowing you to enjoy clear vision and advanced technology seamlessly.

The Sunglasses Clip, which is magnetic, is available as an optional accessory for an extra cost. You can purchase it on our website.

Currently, the captions are only displayed on the right lens. However, we’ve forwarded this concern to our technical team and hope to provide an updated solution in the future.

Unfortunately, our glasses are not currently covered by HSA or any insurance. We are actively working to make this possible in the future and hope to have our glasses included in insurance coverage soon. We appreciate your understanding!

The product has a free warranty for 1 year from the date of receipt. After 1 year, paid warranty services are available.

Returns are accepted within 30 days after the product is received.